Welcome to the official website of DuoYield Bioengineering Co., Ltd. (hereinafter referred to as “the Company”) (hereinafter referred to as “this Website”). This Privacy Policy is formulated in accordance with the Personal Data Protection Act (hereinafter referred to as “the Act”) to inform you how the Company collects, processes, and utilizes your personal data, thereby safeguarding your rights and interests.

1. Collection, Processing, and Utilization of Personal Data

  • Data Controller: DuoYield Bioengineering Co., Ltd.
  • Purpose of Collection: To provide customer service, product technical consultation, email information delivery (including technical updates and product promotion), advertising and marketing, market survey and analysis, and to fulfill contractual and service obligations.
  • Categories of Personal Data: Name, telephone number, email address, and other information you voluntarily provide through contact forms or other means.
  • Period of Utilization: Except as otherwise stipulated by law, the data will be retained from the commencement of business relations until the termination thereof, and further preserved according to the statute of limitations for relevant legal claims (up to a maximum of five years), after which it will be destroyed.
  • Area, Recipients, and Method of Utilization: Within the operational and cloud host service locations of the Company, conducted by the Company or entrusted necessary service providers, through electronic, written, or other automated means.

2. Rights of the Data Subject

In accordance with Article 3 of the Act, you are entitled to the following rights regarding your personal data held by the Company. To exercise these rights, please contact the Company through the following channels:

  • Rights:
    • Inquire about or request to review the data.
    • Request a copy of the data.
    • Request supplementation or correction of the data.
    • Request to stop the collection, processing, or utilization of the data.
    • Request the deletion of the data.
  • Contact Channels:
    • Email: duoyield.com@gmail.com
    • Service Hotline: 0800-001-034

3. Effect of Non-Provision of Personal Data

You are free to choose whether or not to provide personal data. However, if you refuse to provide necessary personal data, the Company may be unable to provide you with complete technical consultation, product information, or subsequent related business services.

Data Protection and Security

    This Website employs SSL (Secure Sockets Layer) transmission encryption technology and implements necessary security measures such as firewalls and antivirus systems. The Company enforces strict control over access to personal data, and only authorized specific business or technical personnel are permitted to access customer data.

    5. Personal Data Sharing Policy

      The Company will utilize your personal data only within the necessary scope required for providing product sales, logistics and delivery, advertising and marketing, member rights notifications, and related services:

      • Logistics and Delivery: To fulfill order services (such as product sales, logistics and delivery, sample mailing), the Company will provide delivery information to cooperative manufacturers and logistics operators.
      • Advertising and Marketing: To provide you with quality product and event information, the Company, its subsidiaries, or outsourced vendors may share relevant messages (including member rights notifications) upon your consent. Should you no longer wish to receive them, you may unsubscribe at any time via the unsubscribe link within the email or by contacting the Company, and the Company will immediately cease sending such messages.

      6. Use of Cookies

      This Website will access Cookies on your browser to optimize the user experience. If you do not wish to accept the writing of Cookies, you can set the privacy level to high in your browser’s function settings to refuse them. However, this may cause some website functions to be unable to operate normally.